We are happy to help operators and farmers with accounts, cards, payments and refunds.
| Business name | [Legal business name] (brand: KisanCard) |
|---|---|
| Registered address | [Full postal address with PIN code] |
| [Support email] | |
| Phone / WhatsApp | [Support phone number] |
| Support hours | Monday to Saturday, 10:00 AM – 6:00 PM IST (except public holidays) |
| Grievance Officer | [Grievance officer name] — reachable at the email above |
| Website | kisanfarmerid.in |
For payment or refund issues
Please write to us from your registered mobile number or email and include:
- your registered mobile number,
- the farmer's name on the card,
- the payment transaction ID (shown on the payment page / SMS from your bank or UPI app), date and amount.
We reply within 2 working days. Refunds are handled as described in our Refund & Cancellation Policy.
Grievances
Complaints about the service or about personal data are handled by our Grievance Officer. We acknowledge every grievance within 48 hours and resolve it within one month, as required by the Information Technology Rules. See also our Privacy Policy.